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Customer Reviews & Testimonials

Emailed from customer:

"We originally spoke to Matthew when he replaced our neighbours tank late 2019. At the time our tank would have lasted a little longer. I called on him again this year and we agreed that a larger tank than he had originally proposed could be installed if we adjusted the fencing. He also inspected the Tigerloop and reported that it also needed replacing. The installation was 16 years old. His revised quotation was acceptable and a date agreed for the iwork to be carried out. Matthew & his colleague were very professional in the way they carried out the work and every care was taken to ensure there was no spillage either from the old tank or the pipelines. We were extremely pleased with the work and would highly recommend his company."

Mr & Mrs S - May 2022

Emailed from customer:

"Following a site visit by Matt to discuss the replacement of my ageing oil tank, I was in no doubt that he would be the right man for the job. Not only was he very knowledgeable and precise in his assessment,  but he has a great personality, and I knew took pride in his work.  It was especially reassuring that Matt would be doing the work, opposed to other companies I contacted who sent a salesman rather than a hands-on worker. 

On 14th April Matt and John came to my house and proceeded to get on with the work straight away. All throughout the day they both kept me informed of progress and were always courteous. Nothing was rushed considering that it was  the day before the Easter

bank holiday and there would be a possibility they would get caught in the usual bank holiday traffic tailbacks. 

I can not fault the quality of the work the guys completed, going over and above in some instances, for example, tacking down the old copper pipe that had come away from the wall, and tidying away everything before they left. Matt also took the time to explain in layman’s terms how the watchman worked, which again was a great help. 

I would have no hesitation in recommending the team at Oil Safety Services,  Catherine, John and Matt.  The quality, professionalism and service was excellent from start to finish.   In my opinion, it is always good to support a small business, as you receive  a more personal service rather than just being another job number. 

If I ever needed another tank,  Oil Safety Services would  be my choice every time. 

Thank you for your hard work guys."

Yasmin, Wiltshire - Apr 2022

Emailed from customer:

"I cannot recommend enough.  Right from the start of the quote to the finished job my wishes were taken into account.  Matt was the first person to listen to me and worked out the best way to replace my oil tank.  Other companies just quoted what seemed easier for them.  One quoting for a large ugly oil tank right outside my kitchen window!  The other good news about this company is that Matt quotes and carries out the work himself and he knows what he is doing.  Everything was left clean and tidy.  Matt went over and above and covered a culvert for me.  The existing concrete cover was broken and dangerous.  I was given dates when the work would be carried out.  The first date had to be rearranged but Matt rang me in good time and the following day was arranged. Absolutely no problems and they turned up on time and got on with the job.  All this and a very competitive quote too.  Can’t recommend enough."

JP, Bishops Caundle - Feb 2022

Emailed from customer:

"My new oil tank was fitted on Thursday 26th August. I was very impressed with the professionalism of Matthew and his helper (sorry, forgotten his name!). They worked extremely hard the whole time they were here and did a superb job in removing the old

tank and fitting the new one with all that entailed. I am now very happy that it is in place. I would be happy to recommend them and their work so that others can enjoy the benefits of their professionalism. 

"I have already recommended their work and passed on Matthew’s name and information to someone I was in conversation with today."

Pam G - Aug 2021

Emailed from customer:

"The guys did a great job yesterday. I could not have asked for anything more. They arrived on time, explained what they were going to do and then did the job without any problems.  They were friendly, clear and efficient. I would happily recommend them to anyone looking for oil tank services."

Mark T - Nov 2020

Emailed from customer:

"No one would choose the hassle of their oil tank leaking and needing replacing, but since that happened with me, you and Matt have ensured the process has been as smooth as possible; you guys have been tremendously efficient, thorough and helpful throughout the process of organising and installing the replacement tank, and I am most impressed and grateful.  There is so much advantage with using a quality local company, and the excellent personal service I have received has emphasised this benefit."

Phil L - Nov 2020

Emailed from customer:

"Many thanks for the professional service you gave us, from our first enquiry last month to the recent installation of a replacement oil tank. All the work in accordance with the current regulations, was carried out by Matt, assisted by Jon, within a day including an appropriate base, erection of fireboards and new oil line. Great communication throughout, prompt responses to email queries etc and forwarding of relevant documentation. Would certainly recommend this company."

Mr and Mrs C, Galhampton, October 2020

Emailed from customer:

"We would like to thank you all at Oil Safety Services for the great job you did replacing our oil tank. From the initial discussion through to installation was very professional and impressive. All work carried out within a day with minimal fuss and the garden left tidy. We would certainly recommend your services."

Mr & Mrs M - Sept 2020

Emailed from customer:

“These guys are exactly why we prefer to use smaller businesses…really professional, friendly and committed to doing an excellent job. 

We needed an oil tank replacing and the location wasn’t the easiest, but it all happened with no dramas and everywhere was left clean and tidy.  The whole thing was done how and when they said it would be.  Would thoroughly recommend them – a big thumbs up!”

Mr Martin C - July 2020

Emailed from customer:

"This small business has done a brilliant job on changing my oil tank. Prompt and efficient response to my enquiry, a very competitive quote and the work carried out when I wanted, on time, clean and tidy on a site with difficult access. I highly recommend them." 

Mr R M - July 2020

Emailed from customer:

"We are very appreciative for the efficient, friendly and professional service provided by yourselves.  It was a stressful time but you made it much more palatable thanks to the good service provided"

Mr & Mrs D R - May 2020

Emailed from customer:

"From ringing the office number to Matt contacting me to arrange to visit to look at the oil tank was excellent - all within 24 hours. I would definitely recommend him.

Lyn M - February 2020

Emailed from customer:

"From the first phone call, where we requested a quote for replacement domestic oil tank, to the day of final fitting we received superb and courteous service. Catherine, in the office, went out of her way to accommodate our preferred dates, Matthew & Dan on site thought “outside the box” to relocate the new tank in the least inconvenient place possible. Matthew is justifiably proud of his company and the standard of his work and customer service; with that in mind we have already recommended him to friends and neighbours and wouldn’t hesitate to continue to do so.

Brian & Elizabeth Tredwell - Oct 2019

Emailed from customer:

"Oil Safety Services came recommended by one of my most trusted suppliers, which was a good start. The service they then provided installing a new oil tank was top class, both efficient and well executed. Matt and his team were a joy to work with, and I would recommend them to anyone looking for a well priced and expertly delivered job."

Mr J Griggs, Sutton - July 2019

Emailed from customer:

“We used  Oil Safety Services recently to re-locate our domestic oil tank and found them to be a very efficient and professional company. All communications were clear and handled promptly even at weekends. Matthew was extremely helpful on site in suggesting the best way to achieve a safe and secure tank move. A great company to deal with and one  which we would recommend to others ”

Mr & Mrs Collins, Kington Magna - July 2019

2 Reviews on Nextdoor:

We developed a leak in our oil heating tank over the week-end. We were put in touch with Matthew Rideout of Oil Safety Services, who came and removed the old tank and fitted a new one. We are very pleased with the service he gave us, and would recommend him to anyone in need of his help

Mrs M Judge, Henstrridge - May 2019

We also had a problem with our tank and needed a new one but unfortunately for us it was during the snowy days. We were so cold as we had run out of oil and couldn’t have any delivered due to a crack to the top of our tank. Matthew came within days and fitted a new tank and got our heating back on within hours! Fantastic service. Definitely do and have already recommended him.

Sarah Willoughby, Henstridge - May 2019

Emailed from customer:

I received excellent service from Oil Safety Services.  The installation of the oil tank went smoothly and according to plan on the day selected.  I would certainly recommend the company for reliable and efficient service. A very satisfied customer.

Mrs W, Shaftesbury - March 2019

4 Reviews on Nextdoor:

A recommendation and thanks to Matt Rideout, Oil Safety Services, who came out to us when our boiler broke down between Christmas and New Year. He wasn't able to help on this occasion but knew a man that could. Highly recommend Matt for his response and honesty if you are in need of his services.

Jan Perry - January 2019

Matt helped us when we first came to North Dorset and has continued to do so. I can also recommend him most highly.

Patricia Smith - January 2019

Matt has just installed a new oil tank for us. Big project, re-siting, laying new concrete slab, new connection to boiler and removal of old tank. Can't recommend him highly enough.

Chris Broughton - January 2019

Matt also installed an oil tank for me. Absolutely brilliant service, really pleased. High recommendation from me too.

Julie Brockway - January 2019

Review on Yell.com - Oil Tank Replacement

New to the area and needing a new oil tank before the onslaught of winter I lined up 3 companies to provide me with the obligatory 3 quotes. Matt was the first on the scene and following his visit I cancelled the remaining appointments. There's a lot to be said for first impressions and Matt lived up to these from start to finish. He is very polite, thoroughly professional and, although I had minimum contact with the rest of the team, they followed this example. The job was started/completed on time and done to a very high standard; in fact apart from the brand new tank it questionable whether any work had been done as the site was left in an immaculate state.
If you are considering a new tank or are on the fence deliberating over which way to jump? Then I would highly recommend Matt and his team to provide you with a truly professional job from star to finish.

Mr P Sherrell - 01 Nov 2018

Review on Nextdoor:

We have just had our oil metal tank replaced by Matthew Rideout of Oil Safety Services (see his website). He lives next door to us here in Sandley and did a brilliant job - new concrete base etc. Good luck,

Claire Asher - September 2018

Emailed from customer:

Matt was a pleasure to deal with. He pumped out the old boiler and fuel line and drained down and removed my old oil tank with no fuss and zero mess. I am quite sad to be unable to employ him again due to a change of fuel!

R.Lutz, Blandford Forum - September 2018

Emailed from customer:

"Thank you very much for your professional work today, your prompt turn around from quote to completion can't be faulted. I would highly recommend your business to anyone who requires an Oftec registered installer at a competitive price."

Mr & Mrs Hassall, Verwood - September 2018

Emailed from customer:

"Thanks to you both for doing such a great job, it is (almost) lovely to look at!  Simon has already painted the fire screening  to match the house....If ever I know anyone who needs their tank replacing I will definitely recommend you to them - your service was excellent."

Mrs Nicholls, Bourton - August 2018

Review on Nextdoor:

I just wanted to recommend Matt and the team at Oil Safety Services.  They advertised here on Next Door at the beginning of the week and we needed an urgent job sorting out at Buckhorn Weston Village Hall that had just become apparent. Matt came out the same day to look at the issue, and managed to do the job for us the following day - and was very reasonably priced. Excellent service - and a really nice person as well!!

Beverley Osborne, Buckhorn Weston - August 2018

Emailed from customer:

"I would like to take this opportunity to thank you for your prompt response and excellent service which was very much appreciated during the last week. I would have no hesitation of recommending Matthew: particularly his small business excellence and attention to detail lacking from many larger companies."

WHC Longman, Sparkford - June 2018

Emailed from customer:

"Dear Matt, I am happy to confirm that I am very satisfied with your fitting of a new oil tank. Quickly and efficiently done with all rubble completely cleared away. I was pleasantly surprised how little upheaval it all caused and would be happy to recommend you to anyone needing the same job done."

Mrs M Hackett, Charlton Horethorne - May 2018

Emailed from customer:

"We had several quotes for removal and replacement of our old steel oil tanks. I was impressed with Matthew of Oil Safety Services and his attention to detail. Matthew visited us more than once and came up with a clever solution to the problem we had with siting of the new tank and new oil pipeline route near our garage and yet still comply with OFTEC rules. No other contractor spent the time to do this. Matthew and Barry were professional in their work from start to finish and were a pleasure to have on the job. They even disposed of the rubble waste from our previous installation. Everything was done to quoted cost and times. We are very pleased with the installation and secure in the knowledge that we have an environmentally safe and secure new oil tank installation compliant with OFTEC regulations. This is very important for homeowners with oil fired systems. Without hesitation, I would recommend Oil Safety Services to anyone".

Mr S Crozier, Trent - November 2017

Emailed from customer:

"I was very impressed by your competence & the fact that obstacles put in your way were dealt with quickly & efficiently. Many Thanks for your help in this matter."

Mr J Davies,  North Cadbury - November 2017

Emailed from customer:

"Thanks for doing such a great job for us."

Mr A Organ,  Bradford Abbas - December 2017

Mr P Stevens, Hazelbury Bryan - September 2017

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